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Cipriotul31's avatar
Cipriotul31
2 years ago
Solved

Voices sound not working properly

Product: STAR WARS Jedi: Survivor Platform:Xbox Series X Summarize your bug Hello, I bought the game for XBOX Series X and apparently there is a bug related to the audio part. The voices of the cha...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @Cipriotul31 

    Are you using a home theater system with surround sound or are you just using TV speakers? If you're using just the speakers on your TV, make sure the audio settings are set to stereo and not one of the surround options. Let me know if this helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @Cipriotul31 

Are you using a home theater system with surround sound or are you just using TV speakers? If you're using just the speakers on your TV, make sure the audio settings are set to stereo and not one of the surround options. Let me know if this helps or not. Thanks!

  • Cipriotul31's avatar
    Cipriotul31
    2 years ago

    Hello,

    I was able to fix this issue this morning. I noticed that I also did not have the commentator voices in Fifa 23 and after I googled how to turn it on, I found a video on Youtube in which it was explained that I needed to switch the sound in my Xbox from 7.1 to stereo uncompressed, or something like that. After that change, the commentator voices worked in Fifa and also the dialogs in Star Wars Jedi Survivor were audible.

    Thank you very much for the reply and for providing the solution.

    Have a pleasant rest of the day.

    Kind regards,

    Ciprian

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @Cipriotul31 

      Yep. That's exactly it. I'm glad this was taken care of. If you have any other issues, please reach out again. May the Force be with you 🙂

      • Cipriotul31's avatar
        Cipriotul31
        2 years ago

        Thank you! May the force be with you as well, jedi master! 😎

  • Jaysmo04's avatar
    Jaysmo04
    4 months ago

    I'm using a soundbar on my pc and getting no dialogue from Cal. games been out from nearly 2 years and still no fixed for this.

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