Solved
Wrong pre order and deluxe code
Hello, I hope everyone is having a good May 4th! I have an issue: I pre ordered the deluxe edition of the game for PS5 last december. I received the disc but the codes for the pre order bonus and ...
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHey @TheJuCol,
Unfortunately, we are unable to help with this issue, not through the forums or live support. To get support for this, you need to contact the retailer where you purchased the product.
Good luck!
Unfortunately, we are unable to help with this issue, not through the forums or live support. To get support for this, you need to contact the retailer where you purchased the product.
Good luck!
Hello EA Leeuw,
Thanks for your reaction! I finally have a PS5 pre-order code for my region. Though after entering it and accepting it, the content isn't visable in the game. I checked in the PS store and can see it as a recent 'purchase' but it won't show up in game. It's also not selectable as a 'add-on' in the PS5 menu. I read here that there are more people with these kinds of problems. Do you think my problem has anything to do with that case?
Thanks!
