Forum Discussion
proxos666
5 years agoHero+
Accidental deletion of Character restoration is a perk with subscribers via an ingame ticket
5 years ago
@proxos666 I am a subscriber and I've been fighting this for a few days, I've already tried making tickets online and through the phone, the closest I've gotten to is contacting the phone-in (which was not a actual help to subscribers in-game issues) and also any of the sort. I'm just throwing lines to get a fish here
- proxos6665 years agoHero+
email from the email on the swtor account to support@swtor.com this is another way to make a ticket
but if you have a ticket in already, i would expect a response around 72 hrs
- proxos6665 years agoHero+
Seems you submitted a bug report they go directly to QA and they do not restore characters
if you are looking for a character restoration create another ticket not as a bug report, any other category is fine
- 5 years ago@proxos666 The bug report is to try and get someone to actually loom into the case. I cannot create any more tickets because of a toxic person in grou, and I won't lie I was a little upset at how I was being treated by this person. So I spammed reported him (I've came from WoW and we used to do a similar thing, toxic I know) but afterwards couldn't create a ticket. I'm tried calling the phone number and they have said that they couldn't do anything because 1, the tickets aren't on their side to fix because they can't do anything really. I've asked them to close the tickets at least. I've been told that I couldn't have that happen. Even as a subscriber, I can't have my tickets deleted via phone. When I emailed the customer support on Friday, and got a response yesterday.
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