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BulgogiDood's avatar
BulgogiDood
7 years ago

Account locked

So I got an email saying my account was locked on December 24, 2018 due to suspicious activity. It's because I bought cartel coins on an Italian IP address even though my SWTOR account is US IP based...
Belgorad's avatar
Belgorad
Hero (Retired)
7 years ago

@BulgogiDood

Unfortunately the email address got auto removed from your reply but as long as you emailed swtoraccountdisputes@bioware.com then that is the correct email.  Ensure you include your display name and what happened.  Due to the holiday it may take a few business days for a response.

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    7 years ago

    @BulgogiDood I just checked the account, if you call in we should be able to get you logged back in.

  • Augarit's avatar
    Augarit
    7 years ago
    That email address doesnt work
    • proxos666's avatar
      proxos666
      Hero+
      7 years ago

      @Augarit 

      What makes you say that ? swtoraccountdisputes@bioware.com is still an active email address for account disputes

      • Augarit's avatar
        Augarit
        7 years ago

        Because ive tried sending emails about my locked account to that address at least 5 times now, it refuses to send coz outlook says that address doesnt exist

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