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tashamille's avatar
tashamille
9 years ago

after buying the goods I get old promo code !

Hello everybody! I have a problem with the purchase of goods in Origin

I just want to buy this https://www.origin.com/ru-ru/store/buy/star-wars-the-old-republic/pc-download/base-game/standard-edition and get 30day of sub and access to fallen empire 

After buying, I see in my home page this 

http://prntscr.com/c8hmsg (so, everything must be okay and I must get my 30-day sub and access to fallen empire)

I received an email  code to confirm your subscription http://prntscr.com/c8hsie

BUT after writting it I see this  http://prntscr.com/c8hs1x

also, according to the translation, with my card I left the money
 going to the game, I discover it (look at the file which I add)

so.. where is my sub and game? what happen? when I can play like a sub-man? please HELP ME 

2 Replies

  • Ahrngrim's avatar
    Ahrngrim
    9 years ago

    @tashamille

    It can take up to 72h for the Game to register the sub.

    If you don't want to wait, you can Call CS, Methods of Contact are right on the Forum.

    One thing to be aware of the Swtor Standard Edition can only be activated once per Account.

  • proxos666's avatar
    proxos666
    Hero+
    9 years ago

    @tashamille

    As Ahngrim has mentioned the standard code can only be applied once, looking at your screen this has already been applied before.

    your best option is to lodge a case with origin for reimbursement for that code provided as it can only be used once.

    60 day time codes can be used an unlimited times or the origin epic experience pack (this pack is also only once) can be bought and applied once.

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