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Anonymous's avatar
Anonymous
11 years ago
Solved

Am I loosing something I paid real money for?

I am someone who subs off and on throughout the year... I have this whole system of what I do when I'm a sub vs. what I do when I'm not... when I sub vs. when I don't... it's complicated and beside t...
  • EA_Nils's avatar
    EA_Nils
    11 years ago

    @Rorhi @Belushi81x @daewan @DBWoodynz Greetings everyone,

    The previously listed limit of 14 was incorrect. The correct number is indeed 16, thanks everyone for pointing this out.

    I have updated this in the FAQ and pasted the correct version below.

    EA_Nils wrote: 
    15. If I have 22 characters on a server now, will I still be able to create a Start at level 60 character?

    Yes, you will. We have increased the maximum number of character slots available to subscribers to 40 per server. When you purchase a Start at Level 60 character you automatically receive a server slot unlock with it.

    When you reach the new maximum of 40 characters per server you will no longer be able to purchase or use additional Start at Level 60 characters.

    Note: If you’re a preferred player, the number of active characters you may have per server has been increased to 16. You cannot have more than 16 active characters on a server even with purchased unlocks or Start at 60 characters. 
     
Anonymous's avatar
Anonymous
11 years ago

Their use of increased makes me think they meant free to play, who are currently capped at 12 with full character slot unlocks, but then saying preferred does make it sound like the change is to preferred status. Seems like some words may be missing, such as preferred 'will be increased to 18 active characters, and free to play will be increased' to 14 active characters, regardless of slots purchased. That would keep it consistent, without taking away stuff someone paid real money for. Otherwise, it's a case of "Houston, we have a problem", as this will cause a lot of irate players, and angering your player base is something you should never do, or at least not by taking away stuff they paid real money for.

  • EA_Nils's avatar
    EA_Nils
    Icon for Community Admin rankCommunity Admin
    11 years ago

    @Rorhi @Belushi81x @daewan @DBWoodynz Greetings everyone,

    The previously listed limit of 14 was incorrect. The correct number is indeed 16, thanks everyone for pointing this out.

    I have updated this in the FAQ and pasted the correct version below.

    EA_Nils wrote: 
    15. If I have 22 characters on a server now, will I still be able to create a Start at level 60 character?

    Yes, you will. We have increased the maximum number of character slots available to subscribers to 40 per server. When you purchase a Start at Level 60 character you automatically receive a server slot unlock with it.

    When you reach the new maximum of 40 characters per server you will no longer be able to purchase or use additional Start at Level 60 characters.

    Note: If you’re a preferred player, the number of active characters you may have per server has been increased to 16. You cannot have more than 16 active characters on a server even with purchased unlocks or Start at 60 characters. 
     
    • Anonymous's avatar
      Anonymous
      11 years ago

      Shouldn't it say:

      "If you’re a preferred player, the number of active characters you may have per server remains 16."

      • Anonymous's avatar
        Anonymous
        11 years ago

        I think what they are doing is bumping all preferred players to 16, whether they have additional character slots purchased or not (so adding 10 slots to the base of all preferred players, but not allowing purchased character slot unlocks or start at 60 characters to bump this number up). You'll still have your extras as preferred, you'll just only ever be able to have 16 active at a time, even with extra character slot unlocks or start at 60 characters (which disincentivizes preferred players from buying start at 60s or character slot unlocks). I'm a sub, but I can see this leading to a lot of unhappy preferred players.

    • Anonymous's avatar
      Anonymous
      11 years ago

      Thank you, kindly.

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