I'm not receiving the one-time password email.

Hello and good day to everyone reading my problem.

I've tried repeatedly, both last night and today. They're not sending the one-time password for the game to my email address. I've tried countless times. I used to be able to log in before. Now I can't access the game.

When I tried to resolve my issue, I saw a page that said "Call our customers," but it only had numbers for the UK, Germany, and the US.

I'm not even bothering to write this message because I'm so angry.

The world's biggest games don't use this system for millions of players. To log into my favorite series, I have to wait 15 minutes for the password, and they're NOT SENDING it. Furthermore, I can't find a direct customer service representative to contact them to resolve this issue.

By the way, I want to remind everyone that we're living in the year 2026.

Please help me.