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flagged to check the account for issues
you will also need to email screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Response back in about 1 hr
As suggested I already sent e-mail following your instruction.
- proxos6662 years agoHero+
The linked ea account has been disabled and its data has been wiped ( its not the ea account your posting here with )
To fix the account You can try to reset the password on the linked EA account that account uses the same gmail.com email as used on the swtor account "not the ea account email" your posting here on now
use this link (insert the gmail.com swtor email address into that link) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Let me know when the above is sorted , still checking if they have your email with the screenshots
Edit: support have the email with the steam screenshots so just need the above sorted to add the gametime- 2 years ago@proxos666 is there any way to move/merge SWTOR account with my EA account that I use right now?
I have all the games there and it's active since 2009.
This second account, to be honest I do not know what it is.
It looks empty and was created in 2017, while I played SWTOR since 2011 or so.
Would you be able to point me to a person who could help me sort it out?- proxos6662 years agoHero+
unfortunately no , that account is permanently linked to that swtor account
if you try to merge or close that ea account, it will break the swtor account for purchases, so you will never be able to subscribe on that account
see https://help.ea.com/en/help/account/close-ea-account/ this applies to merging as well to a main ea account
Deleting your EA Account will permanently break your Pogo or SW:TOR account. We can’t restore Pogo or SW:TOR accounts when this happens.
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