Forum Discussion
I have all the games there and it's active since 2009.
This second account, to be honest I do not know what it is.
It looks empty and was created in 2017, while I played SWTOR since 2011 or so.
Would you be able to point me to a person who could help me sort it out?
unfortunately no , that account is permanently linked to that swtor account
if you try to merge or close that ea account, it will break the swtor account for purchases, so you will never be able to subscribe on that account
see https://help.ea.com/en/help/account/close-ea-account/ this applies to merging as well to a main ea account
Deleting your EA Account will permanently break your Pogo or SW:TOR account. We can’t restore Pogo or SW:TOR accounts when this happens.
- proxos6662 years agoHero+
Support said gametime has been added , so that is good to hear
if not done so yet, you need to cancel any swtor subscription in your steam account, it can be repurchased when this gametime ends- 2 years ago@proxos666 Thank you for all the help!
- 2 years ago
Hello, im trying to comeback to this game like 1-2 years ago, but i cant fix this on my account:
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance".
And the support long time ago try to reset my pw, we did it, do a phonecall, etc and nothing. What can i do? I just wanna play and pay a subscription.
Thanks
ID: ankhedu
- proxos6662 years agoHero+
did you fix the account issue from last year ? see https://answers.ea.com/t5/General-Discussion-Technical/Steam-subscription-not-working/m-p/11175623#M84010
You need to reset the password on the linked EA account that account has the persona abcdpvfbuo7mp (not AnkhEdu your posting on now) that EA account uses a hotmail email (email is different to swtor email)
use the following link to reset the password use this link then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- bonewisher9 months agoNewcomer
Yes, I have this issue and tried to follow instructions, but EA support can't be used for tickets.
I'm not good with computers, so I have trouble finding a solution to this.
Got an old account from the very beginning and both the old sec key tool is battery failed (got that sorted via my phone app)
Tried to fix this account issue, but I don't really know why it occurs. It feels like EA forces me to sync all my different old games into one account. Is it a must all games need to use same email/username now?
need help