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If you never said that you didn't know where the second account came from, I wouldn't have figured out to use the email address that I have for SWTOR instead of my main account which is for Steam and EA. So instead of using my EA email (live.com) I used my SWTOR email (gmail) and got the deactivated message and reset password. But my gmail is a secondary email for my live.com so when I signed in; I was taken to my main account anyway.
I then tested on SWTOR going to My Account > Subscriptions > Show my payment history and I no longer get the message saying there's an error with my EA account, but my previous purchases since 2015 are not there at all. I'm confused what happened to create this problem in the first place as I never had to link any of these together except for SWTOR/Steam. EA had zero links to any of it either until tonight?
The linked ea account is created at the time of the swtor creation using the same email address to create the swtor account
See https://help.ea.com/au/help/star-wars/star-wars-the-old-republic/swtor-account-linked/
- 11 months ago
Hello, I am sorry, I am having the same issue.
Account name is Ajbone
- proxos66611 months agoHero+
have put on the list to check with swtor support, just to be aware response will be on monday when they are online here next
otherwise phone lines are open during the listed hours on Saturday if an option for you https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message- 11 months ago
You are a legend, thank you very much.
I remember having this issue a few months ago, I think the last time I was subbed. Hoping this doesn't happen every time I want to give EA money haha.
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