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You are a legend, thank you very much.
I remember having this issue a few months ago, I think the last time I was subbed. Hoping this doesn't happen every time I want to give EA money haha.
Seems the linked EA account that has the persona onimir08 is presently banned , that EA account uses a rambler.ru email address
you will need to contact ea support and get that ea account unbanned to restore purchasing for the swtor account
try using this link to raise a ticket https://help.ea.com/au/help-contact-us/?product=ea-app&topic=dispute-ban-suspension
- 2 years ago
A russian email? what? I"m aussie, what number do we call? I called the one listed for Australia, it connected me to the UK and just said no agents were available and told me to come back to this website. So some tussian within what 2-3 months, changed my original email without needed authentication from me? Odd. I submitted a ticket, hopefully they get back to me soon. Thanks for your help.
- proxos6662 years agoHero+
You need to use the link https://help.ea.com/au/help-contact-us/?product=ea-app&topic=dispute-ban-suspension to raise a ticket with EA support
Swtor support lines open around midnight qld time, but they will not be able to assist with a banned ea account unfortunately
edit: be clear with EA support the persona is EA Persona: onimir08 - 2 years ago@proxos666 i have the same issue as well, but i use swtor launcher to play (not steam). I mean i can't even buy subscriptions from the account page and also clicking "Redeem a code" gives the same error (There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved)
Can you also check the status off my account?
SWTOR Account name: skeletonchampion
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