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ego1ste84's avatar
ego1ste84
2 years ago
Solved

an issue with your Electronic Arts account which will prevent SWTOR purchases

Hello, Can you please assist with the following issue: There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (http...
  • proxos666's avatar
    proxos666
    2 years ago

    @ego1ste84 

    Support said gametime has been added , so that is good to hear 

    if not done so yet, you need to cancel any swtor subscription in your steam account, it can be repurchased when this gametime ends

Onimir09's avatar
Onimir09
2 years ago

A russian email? what? I"m aussie, what number do we call? I called the one listed for Australia, it connected me to the UK and just said no agents were available and told me to come back to this website. So some tussian within what 2-3 months, changed my original email without needed authentication from me? Odd. I submitted a ticket, hopefully they get back to me soon. Thanks for your help.

  • Cpt_Caveman2's avatar
    Cpt_Caveman2
    2 years ago
    @proxos666 i have the same issue as well, but i use swtor launcher to play (not steam). I mean i can't even buy subscriptions from the account page and also clicking "Redeem a code" gives the same error (There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved)
    Can you also check the status off my account?

    SWTOR Account name: skeletonchampion

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