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DaMaJo252006's avatar
DaMaJo252006
Rising Novice
3 years ago
Solved

Appearance Customization Station Black Screen

I go to my stronghold to change my characters appearance using the customizer, but the section where you preview your character (on the left) is black so I have no idea what the options look like. Do...
  • proxos666's avatar
    proxos666
    3 years ago

    @DaMaJo252006 

    should be plugged into near the arrow on this picture 

DaMaJo252006's avatar
DaMaJo252006
Rising Novice
3 years ago

@proxos666 

My display name is Solar_Dragon. I have attached the DxDiag as a text file. I have tried changing the graphics settings in game but thats it.

proxos666's avatar
proxos666
Hero+
3 years ago

@DaMaJo252006 

can you confirm the monitor is physically plugged into the nvidia gfx card , the inbuilt intel video card is still enabled and lists having the monitor attached

  • DaMaJo252006's avatar
    DaMaJo252006
    Rising Novice
    3 years ago

    I'm only slightly tech literate haha. Where do i need to go to confirm if the monitor is plugged into the nvidia gfx card? 

    • proxos666's avatar
      proxos666
      Hero+
      3 years ago

      @DaMaJo252006 

      should be plugged into near the arrow on this picture 

      • DaMaJo252006's avatar
        DaMaJo252006
        Rising Novice
        3 years ago

        It's in the HDMI port so no...

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