Forum Discussion
9 years ago
The Tickets get a lot of informations automated, but not Character Name and Server and without this information they can not help you.
Don't ask why and why they don't ask simply after missing information.
9 years ago
Thanks for this crucial information, I thought that sending it from the character encountering the issue would be the fastest way to get it solved.
Should I let the name of my character and server here or do I have to get a sub to be able to send ig tickets again ?
Should I let the name of my character and server here or do I have to get a sub to be able to send ig tickets again ?
- 9 years ago
If you don't have an active sub, I'm not sure if you can get help for your account here, EA doesn't have any access to your swtor account.
You could try to call them via phone or use support @ swtor.com.
With an open Ticket or the mail it will take Time, calculate two weeks.