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Yuwura's avatar
5 years ago

Billed for Subscription but the account status hasn't updated yet

Hey everyone,

about one and a half hours ago I tried to renew my subscription. My PayPal-Account was billed and the transaction is registered as CLOSED instead of FAILED

And here proof of the PayPal transaction

You get a little notification when processing via PayPal, telling you that it may take up to an hour for your status to update if you use PayPal as means to pay which is why I waited until now, yet my account is still only marked as preferred. 

I did get the following error after the payment but since the transaction was, as mentioned above, marked as CLOSED I figured it didn't matter. 

An error has occurred while trying to process your request. Please, try again later. {0}

Edit: Since I pixelated the given information I wanted to quickly add that the Invoice IDs on both the SWTOR site and PayPal are identical, in case that might be a piece of concern.

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