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TinyTinyDwarf's avatar
TinyTinyDwarf
8 years ago

Boku redirection strategy error: Boku is disabled for the current context

Hello I am attempting to purchase 450CC through SMS payment. Yet it hasn't worked for over a month now. I only receive this aforementioned message.  Any help would be greatly appreciated!
TinyTinyDwarf's avatar
TinyTinyDwarf
8 years ago
Didn't work I'm afraid. :C

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @TinyTinyDwarf The Redirection Strategy Error is usually related to existing payment methods that are attached to your account.

    Could you go to swtor.com and log on, go to My SWTOR -> My Account -> Subscription -> Show your payment history, and then delete all of your saved payment methods from there.

    Then do the same thing on your EA account using https://myaccount.ea.com -> Payment Methods, delete all of them.

    Then relog and try to make the purchase on swtor.com, hopefully it should work.

    • TinyTinyDwarf's avatar
      TinyTinyDwarf
      8 years ago
      Did all of that. Deleted the payment methods on both EA account & SWTOR.

      Nothing changed. Except I see now that SWTOR considers all Boku attempts as 'FAILED'.

      Is there no possible way to enable Boku on your end?

      • EA_Kipling's avatar
        EA_Kipling
        Icon for EA QV Team rankEA QV Team
        8 years ago

        @TinyTinyDwarf Sadly that's not something we can do over the forum. Can you give the account and billing team a call so they can investigate and get it fixed for you?

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