* I'm Korean and I can't speak English. I'm writing using a Google translator, so let me know if you can't understand. *
When I click on the npc in the picture, I can see it talking in text but I can't hear it.
Are other people like this, too?
the repair option is activated after patching has completed or when errors are detected while patching.
It comes out like this and I can't click on it.
See https://answers.ea.com/t5/General-Discussion-Technical/GUIDE-Client-Repair-Scan/m-p/6454174#M70804
there is also a link on how to verify steam install
how verify game integrity.
voice 100%
What is the voice volume set too ? have you tried to see if a repair activates after logging and before you press play
Already happened to be before.
Sometimes the dialogue don't work (can be caused for load issue, or cache and others). Like this one. Normally, you would be hearing its voice and also the text.
Sometimes some files are missing or corrupt. Try to see: settings, property and verify game integrity.
