see if it occurs under a clean boot too https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows
Try the launcher repair tool per https://answers.ea.com/t5/Troubleshooting-Guides-Info/GUIDE-Launcher-Troubleshooting/m-p/4805820#2
and also try a repair initially per https://answers.ea.com/t5/Troubleshooting-Guides-Info/GUIDE-Client-Repair-Scan/td-p/6454174/jump-to/first-unread-message
I own the game on steam and this didnt fix it is there anything else?
see if it occurs under a clean boot too https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows
Thanks it’s started working.
