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nathanoday's avatar
9 years ago
Solved

C5 Error: This Program Encountered an Internal Error and will Exit

Hello, I'm a SWTOR player experiencing issues with launching the game. I'm getting a C5 error: "This program encountered an internal error and will exit. Failed to load game assets. Please contact customer support." The game will launch, and after flashing twice on the Knights of the Fallen Empire screen, the game will crash. Today is the first time I have gotten this issue. Any ideas?

  • @nathanoday

    With the launcher closed , right mouse click on the game shortcut and select open file location 

    delete the bitraider folder and then start the launcher

3 Replies

  • @nathanoday

    With the launcher closed , right mouse click on the game shortcut and select open file location 

    delete the bitraider folder and then start the launcher

  • That worked! Thanks for the tip. Do you know what deleting the bitraider folder does?

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