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Anonymous's avatar
Anonymous
7 years ago
Solved

C7 Error after all this time

I've been playing this game since Beta, had this new computer for about a year and suddenly getting the C7 Error that something isn't compatible. I updated all Windows updates.  I have done a clean...
  • Anonymous's avatar
    Anonymous
    7 years ago

    Welll, after a few days of some great advice and help from proxos666, I have done a fresh reinstall of windows and copied my old SWTOR directory over to the new Windows install and everything is working. I'm crossing my fingers for now. 

    My only guess is that some of the Shell things in Windows were messed up...or something.

    I will try and keep this updated if things change.

    On a side note: I did notice one other thing that I am now remembering. I do a lot of design work and file work for people's print files. I install a lot of fonts, etc. So another thing that had happened not too long ago (maybe same timeline as the games not starting up, but hard to say for sure) was that I noticed a few things had changed their default fonts (most noticeably the Windows Twitch app - not browser version and Trello - in a browser). It could have been a sign that things were going wrong or part of the problem potentially. Anyways, I just wanted to be sure to put all the information I could remember out there. 

proxos666's avatar
proxos666
Hero+
7 years ago

@IHATEYOUSE

Welcome, somethings for tomorrow

Have you tried using the repair utility at this link  and you have tried the clean boot linked previously

Also in the game folder is a log folder if you can attach the latest launcher log and if you go into the bitraider folder, attach the file called swtor_swtor

Anonymous's avatar
Anonymous
7 years ago

I have not tried the clean boot, but will have to try later today.

I will try the repair link, but it now does seem that other things are not seeing graphics settings as well, so I wonder if it has anything to do with SWTOR itself.

I have attached the two files you mention.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Ok, I just tried a Clean Boot. I was hopeful as things seemed better. Everything was a bit more snappy, Epic Games launcher worked to launch Fortnite.

    Then I tried to run SWTOR, but I couldn't get it past the checking/updating part of the launcher (I'm guessing it has something to do with BitRaider?).

    I navigated to Steam and tried to open a game there and got the same D3D error I had received last night...so I'm guessing SWTOR would have also given the error. 

    I did notice that my launcher.settings file for SWTOR looked very cut-off...like it ends past ", "bitraider_disable": false"...pretty sure I remember lines past that with some of the other tweaks I have tried before reinstalling SWTOR. Even with that I'm guessing it would repair itself upon a launcher checking for updates, etc(?).

    What does the clean boot tell us then? Does that mean its hardware? or does that just mean that it isn't a startup program that is causing interference?

    Any new ideas or did you learn anything from the files I attached?

    I'm considering a Windows reinstall, but I'm guessing if I do it I should do a total clean one and backup everything first. Thoughts?

    Also, if I do go that route, should i download and store some drivers I will need to install on a USB?

    Thanks for whatever help you can continue to give. Stressing out about having to replace this video card tbh and its weird that I am still able to work all day in Adobe and not really have issues, but maybe its not using the crucial pieces of that card in the same way.

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