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PsychoDavid's avatar
5 years ago
Solved

Cannot purchase subscription on swtor.com

Username is PsychoDavid. I have been trying to purchase a subscription since yesterday evening, but the site keeps saying: 

  • SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic.

I have reset my EA password and used a different browser as some support sites have mentioned but neither has worked

  • @PsychoDavid 

    Support said your account looks ok , if you still see the maint page use incognito on chrome or delete the web browser cache and cookies

5 Replies

  • @PsychoDavid 

    Support said your account looks ok , if you still see the maint page use incognito on chrome or delete the web browser cache and cookies

  • Unfortunatley I've also started having this error, it could be because i moved to Germany for the next three years and they just didnt like the jump or something im not sure but it really sucks seeing it prevent me from subbing again. My display name is DragonEmber. Do you know what started this issue in the first place? was it some sort of update to their software?

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @emberdragon224 

    You need to reset the password on the linked EA account that account has no persona Set  (not emberdragon224) that EA account uses the same email as on your swtor account

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

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