Forum Discussion

TaliZoraVasTyri's avatar
3 years ago
Solved

The login service is currently unavailable

Launcher gives me "The login service is currently unavailable. Details can be found on our twitter account"

it has been going for 4 days now I can't log in

there's also no repair icon on the launcher itself by the way

I tried doing the stuff this forum suggested https://answers.ea.com/t5/General-Discussion-Technical/SWTOR-The-login-service-is-currently-unavailable/td-p/5994283

but i ended up downloading the whole game again which makes my installed folder has over 100 gb of files, twice the size, I don't want to do that

once in a while after verifying file I am able to log in, but i don't see any server selection???

for the record I am using the steam launcher, and i try to verify game integrity multiple times, no luck

  • @proxos666 ok so i didint manage to do the ping cause i was busy with chores
    but i did set my DNS setting to google, 8.8.8.8 launcher seems to work now,

9 Replies

  • proxos666's avatar
    proxos666
    Hero+
    3 years ago

    @TaliZoraVasTyri 

    Press the Windows key + R key then type cmd 

    press the enter key and a black command prompt will appear 

    in that black command prompt type

    ping launchpad.swtor.com and press the enter key 

  • @proxos666 ok so i didint manage to do the ping cause i was busy with chores
    but i did set my DNS setting to google, 8.8.8.8 launcher seems to work now,
  • I get the same thing. However BG3 and F76 have no issues. 

  • Kerrygold101's avatar
    Kerrygold101
    Rising Newcomer
    6 days ago

    I have the same issue as OP with not being able to lock in and when I ping the launchpad it says 100% package loss after 4 time outs. What to do?

  • proxos666's avatar
    proxos666
    Hero+
    6 days ago

    check you antivirus and firewall is not blocking the launcher to talk to the login server, this is more common cause

    pinging to the login server will fail as the ping packets are no longer accepted after the move to the cloud

  • Kerrygold101's avatar
    Kerrygold101
    Rising Newcomer
    4 days ago

    Even after I disable my firewall the problem persists :/ plus I checked if it wasn't allowed by my firewall but that seems to be fine as well so its not my firewall

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