@proxos666 wrote:
@SturmWolfe
Recommend emailing [edit: email address removed] if you haven't already , the $1.00 will be a common merchant verification charge and they are normally refunded around 5 - 20 days depending on banks
closest help article would be this one and its mentioned in the top orange info box , and there are hot tips at the bottom
eg For card verification, enter your billing address exactly as it appears on your billing statement. If it doesn’t match exactly, your card provider may decline the purchase.
if the card is failing the merchant side changing payment method would be the next step in my view
I've been emailing back and forth for the past three days to no avail. They keep saying the issue is resolved when it clearly isn't.
I've also contacted my bank to inform them and they said there is no issues on their end. They also informed me that if EA is able to issue a merchant verification charge, they're also able to charge me for the $29.99 USD 60 day subscription I'm asking for.
I have no issues purchasing from Xbox, Netflix, YouTube, Steam, etc. For some reason EA is having issues and from what you can clearly see. Other people are having issues with their accounts as well. On top of not being able to create in-game tickets either.
I'm not going to have my bank issue me another card just for this to continue happening when I had no issue purchasing subscriptions and cartel coins in the past with the same bank. That would mean me having to go through all my other services I use and updating my card info with them as well. In the off chance that it works or not. There's no point in doing that.
I honestly think there's a communication issue with the standalone service versus EA Origin. Or that my account is old and I haven't played in a few years and their system hasn't updated to allow payments from legacy accounts. It's probably something as simple as that. My account is as old as when the game came out in 2012 and I've played on and off since then.
Does my account need to sync with Origin in order to work if I only downloaded the game directly from the SWTOR website?
Because when I log in to my Origin account it doesn't even list SWTOR in my library as a game I even own?
None of thise makes any sense at all.
I'm still waiting on an email I sent earlier this afternoon. It'll be day 4 of dealing with this to know anything.
What do I do?
