Forum Discussion
Hi, I just started having a similar problem where I get a General Error every time I try to purchase Cartel Coins from the swtor website. It started happening for a couple days now. I bought Cartel Coins just last month with no issues.
I've already changed the password to my EA account, tried making the purchase on a private tab and deleted and added my card information again. None of which made a difference.
My swtor display name is: L-Yule
Support see no issue with the account
They can see a lot of bank declines on their end , and it may have tripped the fraud bot , if that is the case it is best not to try and purchase for 24 hrs initially before trying again
apart from trying a different payment method , support suggested if you have steam connected you could try and purchase that way
and if it persists give them a call so they can try help further
- 3 years ago
That is strange, I did not receive any messages from the bank about them declining the payments. I'll check up on my end to see if there was any issues then and wait a couple days before trying to make a purchase again.
Thank you for your help, it is much appreciated.