Forum Discussion

Newcomer

12 months ago

Can't change SWTOR Password as I don't have access to my security key as i upgra

Can't change SWTOR Password as I don't have access to my security key as i upgraded my phone.

i tried to change my account password however it won't let me as I need to access my security key but i don't have access to it anymore due to me getting a new phone. Please guys any help.

1 Reply

proxos666
Hero+
12 months ago
@Sophie4Read

you need to call swtor support when the lines are open, so they can remove the key manually to allow you to reset the password

https://help.ea.com/en/help-extent-content/?platform=null&channelType=Deflection&product=star-wars-the-old-republic&topic=load-game

Featured Places

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 35 minutes ago

19,204 Posts

Recent Discussions

PERMANENTLY BANNED for using a Spanish Translation Patch.
I am posting this here because the automated support system is not listening. I want the community and the developers to see how Spanish-speaking players are being treated. I was permanently banned ...
hra61gqtzpe6
35 minutes ago
Connection to server has been lost everytime I try to play. What to do with it?
I wasn't playing for a long time and now I have this message everytime i try to start. I play on Darth Malgus server.
KATAXA1
6 hours ago
Reclaim Account from Defunct Email Address
Is there is any way to reclaim an account when the email address it used it is now defunct or am I screwed?
AKADDK
2 days ago
NZ trying to access account
I haven't played in ages, I don't have access to my old security key, and I'm trying to get back in. Is there any other way to get in touch with customer service that doesn't involve a pricey interna...
Vokunkiin
2 days ago
WTF Is this support??? Character Transfer missing??
WWTFF am I supposed to do?? It says to make a ticket in game.. but then it says SUBSCRIBE?? WTFF?? Then the Advisor on the phone said to email [edit: email address removed]?? 2 weeks later no re...
Zer0Memphisto
3 days ago

Forum Discussion

Can't change SWTOR Password as I don't have access to my security key as i upgra

STAR WARS™: The Old Republic™

PERMANENTLY BANNED for using a Spanish Translation Patch.

Connection to server has been lost everytime I try to play. What to do with it?

Reclaim Account from Defunct Email Address

NZ trying to access account

WTF Is this support??? Character Transfer missing??