Can't enter verification-code for Security Key on new phone

I'm a sub, but the usual channels have so far been less than helpful. Got new phone, followed the steps as instructed by the EA FAQ: removed key from account, removed key-app from phone, installed...

proxos666
9 years ago
@JTyrling

You have the old application see the links to apps (link)

proxos666

Hero+

9 years ago

@JTyrling

You have the old application see the links to apps (link)

JTyrling

9 years ago

It's really that easy, isn't it...?

*flips table*

Now it really ticks me off that support wasn't helpful...

I'll give it a try and mark your post as solution if it works out as expected.

Thanks!

proxos666
Hero+
9 years ago
@JTyrling

Should be good, one indicator of the older app is it is numbers only .... hence it doesn't accept the letters

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Can't enter verification-code for Security Key on new phone

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