Can't reset password having old authentificator app

Hello

I used old authentificator app when I played this game (last google store update from 2012), and now I simply can't log in on my account.

Last time I've played SWTOR 6 years ago, account password was long forgotten, and now I can't reset my password because reset requires authentificator app, and app isn't working anymore. I still has old app data on my old phone but I can't set up new authentificator app with serial number from old app.

Is there any way to deactivate old authentificator to reset password and set a new one?

Display name: RStark_SW.