Can't subscribe on swtor.com
Hi! I tried to subscribe on swtor.com, but I get this error message: An error has occurred while trying to process your request. Please, try again later. {0} I have tried going to the Ea account ...
Forum Discussion
When I try to remove my debit card and add it back, it says, "We're sorry, but we can't perform transactions to this credit card. Please load a different one."
Also, when I go to my transaction history, it says, "Account details for
[edit: email address removed]
Is that the EA account linked to my SWTOR account? If so, how do I access it?
the linked ea account uses the email address displayed on that page , so login into that ea account using the email displayed, if need reset its password if not sure on the password
as to debit card, that is likely why you have an issue, recurring subscriptions require a credit card normally , you may be able to purchase 60 days as non recurring subscription
paypal with that card may work , otherwise a different payment method
if you link to steam per https://help.ea.com/in/help/star-wars/star-wars-the-old-republic/swtor-on-steam/ , steam is a different merchant so that may work too
But what do I use to access that email, because in order to reset the password, I have to go into the email
if you dont have access to that email address you are best to call swtor support when the lines are open they can update the email used on that account https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message
That email address you should have access too, i would presume it was used to create the swtor account originallyNo it's some really long email address that ends with @anonymous.ea.com
One other thing. I've used this card before. I had a subscription, and I canceled it, but now I want to subscribe again. That's why I'm so confused as to why it's not working 😂
