Is this for the swtor username guipcmello ?
if so that account appears fine , would recommend trying with incognito mode on chrome, as it can be a cache / cookie issue with the webbrowser
Is this for the swtor username guipcmello ?
if so that account appears fine , would recommend trying with incognito mode on chrome, as it can be a cache / cookie issue with the webbrowser
Wow, so simple. Just tried that and it worked flawlessly. Thanks a lot
Hi Owen Brooks,
I am observing the same issue with my account. I have tried all the steps of the issue resolution. (1. reset EA password, 2. Try different browsers and different devices). After all steps, I am still not able to subscribe. Could you help me out? My account name = MrErikos
You need to reset the password on the linked EA account that account has the persona mrerikos (not MrErikosM) that account uses a cool hotmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Thank you very much. Apparently, the EA account was still linked to an old email address. I was resetting my currently-used mail for the password reset.
Your solution solved the issue. Thank you very much. I am able to subscribe now.
Kind regards and happy new year!
MrErikosM
