Forum Discussion

Karioza98's avatar
Karioza98
4 years ago

Can't Subscribe to SWTOR

Hello, I have a problem with subscribing. How to solve this error message?  There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
proxos666's avatar
proxos666
Hero+
4 years ago

@Lekmil89 

Support cant see an account issue , try using incognito mode with chrome or (try another browser) delete the browser cache and cookies and see if it persists

Beeblia's avatar
Beeblia
4 years ago

Same issue here.

EA Account: Beeblia

SWTOR account: Beeble

Chrome incognito mode does not solve the issue for me.

EDIT: Resetting the EA account password has not solved anything either.

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Beeblia 

    try incognito mode now the ea account password is reset

    • Beeblia's avatar
      Beeblia
      4 years ago

      Tried, unfortunately doesn't work.

      • proxos666's avatar
        proxos666
        Hero+
        4 years ago

        @Beeblia 

        will ask for a recheck of the account , try a different browser too as support didnt see an issue previously 

        recheck will be in about 7 hrs 

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