Forum Discussion

Karioza98's avatar
Karioza98
4 years ago

Can't Subscribe to SWTOR

Hello, I have a problem with subscribing. How to solve this error message?  There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
proxos666's avatar
proxos666
Hero+
4 years ago

@Beeblia 

try incognito mode now the ea account password is reset

Beeblia's avatar
Beeblia
4 years ago

Tried, unfortunately doesn't work.

  • proxos666's avatar
    proxos666
    Hero+
    4 years ago

    @Beeblia 

    will ask for a recheck of the account , try a different browser too as support didnt see an issue previously 

    recheck will be in about 7 hrs 

    • Beeblia's avatar
      Beeblia
      4 years ago

      It works now, but not as one might expect.

      Using direct debit instead of a creditcard managed to fix it.

      Strange problem...

    • CootieFR's avatar
      CootieFR
      4 years ago
      @proxos666 I am having similar connection issues with my account. Swtor account is Cootiepwease.

      I've tried password change, different browser, incognito. Always the same error.
      • proxos666's avatar
        proxos666
        Hero+
        4 years ago

        @CootieFR 

        Support said your account is fine , try incognito again or clear the cache and cookies on the browser

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