Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Forum Discussion
Tried, unfortunately doesn't work.
will ask for a recheck of the account , try a different browser too as support didnt see an issue previously
recheck will be in about 7 hrs
It works now, but not as one might expect.
Using direct debit instead of a creditcard managed to fix it.
Strange problem...
- @proxos666 I am having similar connection issues with my account. Swtor account is Cootiepwease.
I've tried password change, different browser, incognito. Always the same error. Hello! Since Russia was under sanctions, I can’t get a subscription again, because of my PayPal was blocked. Is it possible for you to help me with this, please?
Which country do you live in ? if russia or belarus see https://www.ea.com/news/update-on-electronic-arts-titles-in-russia-and-belarus
- But I ended up in Russia because of the war in Ukraine. My family
fled from Ukraine to relatives in Russia two weeks ago. We are refugees. My father was killed by Ukrainian nationalists, my mother was pulled out of the rubble along with me, and in this state we were taken to the nearest Russian city. My brother stayed in Ukraine in Kherson. This city is now controlled by Russian troops. Then we were sheltered by our relatives from the Urals, from Yekaterinburg. This is a Russian city. nothing can be done i'm afraid, the sanctions against Russia and Belarus are not likely to be lifted any time soon
Hello,
I have same problem, when I want to suscribe from the swtor website.
When I press "Pay Now" I get "An error has occurred while trying to process your request. Please, try again later. {0}"
SWTOR Username: akropkasupport said the account is ok, but payment issue.
check with your bank,. remove and re-add the card info, use a different payment method etc (that does not also use this card), and call support if issue remains.i am also having this issue
swtor username
oopsiedayzee
you need to call swtor support when the lines are open , they can assist resolving the account issue you have
@proxos666This is why I stopped subbing completely once they moved to steam. Almost got scammed out of a 3 month sub if it wasn't for turning off recurring billing on the SWTOR.com website and re-logging in after a computer restart fixed it.
Fecking remove the option to sub or buy cartel coins off steam at all.i spoke with EA support as recommended.
They answered right away, knew the issue and resolved it within minutes
They said the EA account associated with my SWTOR account had been disabled.
All i needed to do was reset the password to the account and viola.
i hope this info will save you a call to EA support
Hello
I am also having this issue. i can't Subscribe My username in SWTOR is OokosamaHello I bought a subscription through steam, but it is not applying. account name for swtor/ea is KalinaElena and for steam is WolfMusic714
Support have your email however , you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...Hello
The answer you give me is not an option for me, international calls in my country are very expensive and especially so that in the end you are gonna tell me that it is likely that you no longer want to accept credit cards from countries other than the US, So this method of calling a call center does not seem appropriate to me and it is the first time that a technical support in a company asks me to call them instead of attending them through a service ticket.
Forgive me if you disagree but it is what it seems
I've been playing since 2012 and it's the first time this has happened, but I understand if they don't want my money anymore
Thank you
- @proxos666 Hello, I seem to be having the same issue. No matter what, I can't seem to purchase a subscription of any kind through swtor.com. My SWTOR username is retekrepa
Support said your subscribed now , so that is good to hear
Hey,
I'm currently unable to subscribe. my SWTOR displayname is AnkhetBasthet.
I've tried using different browsers and resetting both this and the SWTOR's account's passwords, but am still unable to subscribe.Support said the account is fine , try using incognito mode with chrome or delete the web browser cache and cookies and see if it persists
@proxos666
The problem is unfortunately still persisting even after trying both of your suggestions in chrome with a cleared cache and in incognito mode.edit: support said the issue is with the card , try removing / readding the card info and chat to your bank
