Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Forum Discussion
Hey I'm having this issue as well, my username is KingARSSR.
You need to reset the password on the linked EA account that account has the persona suicidalxmonkey (not NoAimNolan your posting on now) that EA account uses a hotmail email
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
I didn't have an EA account linked to the same e-mail as the swtor account with the username KingARSSR, nonetheless I created one and tried purchasing and it still didn't work.
I tried resetting the password on that account I just created and tried purchasing on incognito mode and that also did not work.
I tried purchasing subscription through steam, the money was charged but I still don't have subscription (and obviously can't refund that).
Seems like this game really doesn't want me to play it lol.Email the steam purchase in per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
the gametime cant be added until the account issue is sorted , the ea account likely has the email used to create that swtor account
Have flagged to check the account response will be in about 8 hrs when support are online for the dayYeah I've already sent the e-mail for the steam purchase a while back, thanks.
I just remembered one thing that I should probably mention that might be (or definitely is) the cause of this account issue I'm having.
A long time ago I had a different e-mail used for this swtor account but I quit the game and after returning I couldn't get back in the game because that e-mail got blocked so I had a long chat with the live call support and had them change my account to another email (a new one I created just for the game) so that's probably why I had no EA account for this swtor username, so I'm guessing that's why I'm having all this trouble right now. I'm just not sure why it's happening now when it was working just fine at the beginning.
