Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Forum Discussion
Hello, I am having the same problems. I contacted support and had my EA account password reset and still nothing has happened. I've tried to pay through the website itself and it won't let me. My swtor username is TestChamber.
You need to reset the password on the linked EA account that account has the persona testsubject401 (not MultiSubject401 your posting on now) that EA account uses a gmail email it is different to what is on the swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Having the same issue here. My SWTOR name is Elektroputzi.
Steam subscription didn't work either btw.
Be sure to email per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Edit: other then that your account is ok , if your seeing an error message on swtor.com , try using incognito mode with chrome or delete the web browser cache and cookies
I am having the same issue and hope to have it resolved
Username: Hehalf
You need to reset the password on the linked EA account that account has a generated persona (not Hehalf your posting with now) that EA account uses a bk.ru email (may be compromised)
use this link to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
same problem
login amorphlex
