4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Hey, yeah same problem can't subscribe or redeem codes
Nonsensicalspud - is my swtor
and my EA is the same
To fix the account You need to reset the password on the linked EA account that account has the persona abcpm9oscs644a (not nonsensicalspud your posting on now) that EA account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Hi, I’ve done reset the password using the email
same problem still can’t buy a subscription or redeem game time
thanks,