4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Hello there, I can't subscribe either.
I tried to reset both SWTOR and EA passwords and use a different browser without success. SWTOR website displays the following message "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved".
My username is "RomulusLeFou".
Thanks in advance.
To fix the account You need to reset the password on the linked EA account that account has no persona (not BobDelLaCompta your posting on now) that EA account uses the same email as on your swtor account
use the following link (insert the swtor email) to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Can you login here on the other ea account , you will need to create a persona etc on that account
@proxos666Persona refering to account informations ? (This is the other EA account with the same email adress as the SWTOR account)
Thank you for you time.