Hi
It has been more than 48 hours since I purchased an 180 day subscription and it hasn't been processed.
the account name is: Amorias
Hi if your logged in you will need to log out and back in again for the sub to reflect in the account
you will need to renew this manually when the 180 days expires if you want to continue the sub as due to needing to add gametime manually this will not renew automatically
Can you confirm the transaction status on the account says open, closed or failed ?
Transaction status states completed
Am asking swtor support to have a look at the account
Hi if your logged in you will need to log out and back in again for the sub to reflect in the account
you will need to renew this manually when the 180 days expires if you want to continue the sub as due to needing to add gametime manually this will not renew automatically
I have had similar. Auto reknewed the 180 days subscription, no issues before through steam, and now it hasn't worked and made me a preffered player. Logged in yesterday and was fine, logged in today and now preffered. Bought it on 29th.
Check the status of the purchase on steam to be sure the transaction didnt fail , if the transaction appears ok
email mailto:support@swtor.com and provide them a screenshot of your steam id and the purchase as shown in this guide
I have sent an updated email to the above email address, with the attached screenshots.
