5 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
swtor username ?
be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Moontoucher
Support said they cant see an email from you per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
try resending from the email attached to the swtor account firstup , let me know when sent so i can check if it arrives ok
I dont understand. What should i do?
Have you emailed per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Yes, i have emailed them.
support said the gametime was added so that is good to hear
Hi, I seem to be having the same issue. I have reached lvl 60 on my characert and decided to continue playing subscribed,
and I qoute:
"However there is an issue with ny electronics arts account wich prevents SWOTOR purchases until resolved. Please support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
I have tried the advice of resetting my ea account password and tried to log in through a diffrent web browser and the issue sadly persists. Any ideas pls? Thank you
Game name: Celgonius
Ea arts: KCC0002
You will need to call swtor support when the lines are open to fix the account issue on the account