5 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Moontoucher
Support said they cant see an email from you per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
try resending from the email attached to the swtor account firstup , let me know when sent so i can check if it arrives ok
I dont understand. What should i do?
Have you emailed per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
Yes, i have emailed them.
support said the gametime was added so that is good to hear
Hi, I seem to be having the same issue. I have reached lvl 60 on my characert and decided to continue playing subscribed,
and I qoute:
"However there is an issue with ny electronics arts account wich prevents SWOTOR purchases until resolved. Please support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
I have tried the advice of resetting my ea account password and tried to log in through a diffrent web browser and the issue sadly persists. Any ideas pls? Thank you
Game name: Celgonius
Ea arts: KCC0002
You will need to call swtor support when the lines are open to fix the account issue on the account