4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
Ok thank you. I will follow the steps and respond there if I continue to have problems. Have a great evening!
Support said the linked ea account has been disabled and its data has been wiped , you will need to call swtor support when the lines are open so they can reactivate that account for you
confirm they have your email when you call them to fix the account
Ok. Thank you very much
Howdy there,
I'm in the same boat as most folks. I can't subscribe by adding a game time code or using a CC.
The SWTOR user is ABRaquel - I'm unsure what EA account it might be linked to.
Any assistance would be greatly appreciated.
What's the issue for me? Also bought subscribtion in steam, got no subscriber status. Have steam account public, ea and steam are linked, ea account looks like active (have already reset password for a few times). Even steam, ea and swtor accounts are registered on the same email.
swtor user: Aki_re_Navi
edit:
also sent email with required screenshots, got no response
I'm afraid you'll have to call support to fix your issue. If you aren't in the aforementioned countries on the list, we suggest using Skype to avoid international calling fees.