4 years ago
Can't Subscribe to SWTOR
Hello, I have a problem with subscribing. How to solve this error message? There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact cust...
what is the swtor displayname ? there is no account named Zasursaz
Hey. Thanks for such quick answer, account name is Zboinsky
Support see no account issue , try using incognito mode with chrome or delete the web browser cache and cookies and see if it persists
Thank You very much. Everything work right now, when I delete all cookies and history from my browser.
Thanks again.
Hey,
I've got the same issue. Can't subscrible with message:
"There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
I tried incognito, password change, different browser and cache & cookies clear = no effect.
Username: kuei-jin
Please check what's going on.
Thanks
The Linked EA account has been disabled and its data has been wiped
use this link to try and restore the account the email needed is a @wp.pl address (Swtor has a gmail email address)
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared.
if you dont have access to that email call swtor support when the lines are open they can update the email used on that account