4 years ago
can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
I have the same problem i have followed the steps you have said but still get the same issue Username is Ellisjones_
Your account has been sent to studio for investigation
at present you can subscribe via steam , just be sure the accounts are linked by playing a character via steam before purchasing a subscription
Hello,
i cant subscribe.
Hello,
I seem to be having the exact same issue as I am getting the same message as the original poster.
SWTOR account name is: Amyweiwein
Your account has been sent to studio for investigation as well
at present you can subscribe via steam , just be sure the accounts are linked by playing a character via steam before purchasing a subscription
There is an issue with the linked EA / Origin account that has the persona lovaaaaaaa (not cztavoc that your posting on now) that EA account uses the same email address as on your swtor account
You will need to contact EA via help.ea.com then select contact us , open a ticket for a banned origin account
when will i hear back with a result ?
There is no time frame that i am aware of , in the meantime , steam subscription is the only option available to you
Hello! Would you be able to help me as well? I am getting the same message. I have tried resetting my password and the problem continues. My username is mirella_le_fey.