4 years ago
can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
Your account has been sent to studio for investigation
at present you can subscribe via steam , just be sure the accounts are linked by playing a character via steam before purchasing a subscription
when will i hear back with a result ?
There is no time frame that i am aware of , in the meantime , steam subscription is the only option available to you
Hello! Would you be able to help me as well? I am getting the same message. I have tried resetting my password and the problem continues. My username is mirella_le_fey.
Support said your account is ok now
try using incognito mode with chrome or delete the web browser cache and cookies
used steam subscription and its not activating my EA and SWTOR accounts are linked but doesnt seam to work.
can you email from the email address on the swtor account, screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message