4 years ago
can't subscribe
There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-repu...
I'm having a similar issue with my SWTOR account, the username is literally just djdd. I'm unable to purchase anything through the normal store, whether it be subscription or otherwise. I reset my EA password as well as tried purchasing anything in incognito mode. Kinda stumped at them moment :/
Support are emailing you in regards to your account , let me know if you dont get it
Could you check whats going on with mine? I've reset my EA password and still getting the error
Account name: theweaverallen
Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
Hi, my username is theqwertysig and I have the same problem, I reset my password on my ea account but still have the same subscription error
Aight so I downloaded it thru steam and bought a sub on the steam page but it didn't upgrade my account. It's saying on the swtor website that I didn't even buy one but I have the steam receipt
email in per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
they can add the game time manually
Hello, same problem as the OP, ID = Saivajer
Thank you!
Your account has been sent to studio for fixing, they should email when it is fixed
to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted
I'll wait for now, i just downloaded the game yesterday (by launcher) and i dont feel like to repeat the process on Steam. The tips are apreciated, thank you again!
I am also having the issue of not being able to subscribe
username: Zelanor
Oh yeah thanks!
I found out my SWTOR account was linked to a different Origin account than I regular use. Resetting the password on the linked Origin account fixed the issue 👍