can't subscribe

@colbycheesy 

Your account has been sent to studio for fixing ( there is no timeframe ) they should email when it is fixed

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

Hi, my username is theqwertysig and I have the same problem, I reset my password on my ea account but still have the same subscription error

Aight so I downloaded it thru steam and bought a sub on the steam page but it didn't upgrade my account. It's saying on the swtor website that I didn't even buy one but I have the steam receipt 

@colbycheesy 

email in per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

they can add the game time manually 

Hello, same problem as the OP, ID = Saivajer

Thank you!

@Raysel8 

Your account has been sent to studio for fixing, they should email when it is fixed

to subscribe for now, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

I'll wait for now, i just downloaded the game yesterday (by launcher) and i dont feel like to repeat the process on Steam. The tips are apreciated, thank you again!

I am also having the issue of not being able to subscribe

username: Zelanor

@iSoWoke 

support can see your subscribed now , any further issue ?

Oh yeah thanks!

I found out my SWTOR account was linked to a different Origin account than I regular use. Resetting the password  on the linked Origin account fixed the issue 👍