cant subscribe

Greetings,
i have this problem too, username Lyuke.

I've tryed to subscribe by Steam but the game/website dosn't see me as subscribed too

@Lyuke 

follow the top sticky for steam purchases https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

@proxos666
i did that thanks!

Will this solve the problem that i can't subscribe on the website / redeem code / refer a friend?

Hi,

I have the same problem, could you help me aswell?

Name: Crusias

@Lyuke 

use incognito mode on chrome or clear the browser cache your account is fine

@AlphaD3g 

You need to reset the password on the linked EA account that account has the persona peter14345 (not AlphaD3g) that EA account uses a gmx email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

@Bl0odfalcon 

You need to reset the password on the linked EA account that account has the persona nerftheswag (not Bl0ofalcon) that EA account uses a yahoo email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Same here.....

Name: GerryBalu

Hi,

Is there a way to link accounts that use different email? I have a SWTOR account that was created with a mail that is different from the one I have for my EA account. I found no way to actually link the SWTOR account if the email are different (and EA account say "invalid email" when trying to change it to a gmail account, which is the one used for SWTOR account).

@darshie76 

Your swtor account is already linked to an EA account , and they can use different emails per https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-account-linked

you cannot change what accounts are linked though

Thanks, so the accounts are linked even with a different email? I was reading the FAQ about transfer accounts over to EA, and one of the pre-requisite was to use the same email used for SWTOR.

In fact I can't even see the SWTOR in my linked accounts on my EA page; which is why I thought I need to change the same email or I won't be able to link the accounts

@darshie76 

what is the swtor username and can check what ea account is linked

swapping accounts is not possible per https://help.ea.com/en-us/help/account/linking-accounts-and-persona-transfers/

STAR WARS™: The Old Republic

• SW:TOR accounts will break permanently and will not be transferred under any circumstances.

@Pallaton78 

Support said you called yesterday and great to hear you got sorted

Also having the can't subscribe high traffic problem, but I have reset my password and changed the email on both swtor and ea accounts still not working.

@redditjedi 

swtor displayname ?

Redditjedi

@redditjedi 

will have feedback in around 5 - 6 hrs when support come online

@redditjedi 

You need to reset the password on the linked EA account that account has the persona jedi42087 (not REDDITJEDI) that EA account uses a Yahoo email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

Been trying to get a password reset, it's not showing up in my inbox. I've only ever had one yahoo email. Is there away to find out what the email address is, I'm afraid I could have been hacked and the account changed. Why? I have no idea I haven't seen suspicious charges or anything.

@redditjedi 

be sure to check spam folders too

give swtor support a call when the lines open , they can/should assist updating the email on the linked EA account 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Cant subscribe, account has been locked, SWTOR account name is mrsovietz, seems i've locked my on account from many tries, what to do now?   

I kept getting An error has occurred while trying to process your request. Please, try again later. 

@typh8nx 

Support said all the transactions failed , seemed like a bank thing, they suggest waiting a full 24hrs if trying again , your account is ok, so a code may work for example