Solved
cant subscribe
...
solved
Forum Discussion
Trying to return to the game after years, bought a 60 day prepaid subscription but the site won’t let me redeem. Please help
account name
marohsko
There is no swtor displayname as marohsko and there is no swtor account attached to this EA account Grogu111
Edit : Ok there is an EA / Origin account with the persona marohsko that uses a gmail , that account requires a password reset
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- @proxos666 i am having the same problems with the error when trying too subscripe my display name is Johnny_vetter
Support are refunding the 4 purchases made whilst account was disabled , so they will process back now
to fix the account
You need to reset the password on the linked EA account that account has the persona johnnyvetter (not johnnyvetter15) that EA account uses the same live.dk email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Support see a steam account linked if you have any steam purchases the proof of purchase needs to be emailed in per https://answers.ea.com/t5/STAR-WARS-The-Old-Republic/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message- @proxos666 I too, am having problems subscribing. I've attempt to purchase a subscription over the past several days, but get the error message, "SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!" My display name is MrballsackHK (Don't make fun of me to much.) Thanks for your support.
