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you can't use referral because f2p account so would need to have created the account using the referral link, and cannot subscribe because EA account is disabled.
To fix the EA account, you need to reset the password on the linked EA account that account has the persona jflaggg (not jflaggg12379) that EA account uses the same gmail email as on your swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
Thx i will
- 4 years ago
I also cannot subscribe. I've tried:
-changing browsers-incognito
-resetting passwords (both SWTOR and EA)
-clearing cookies/caches
My SWTOR username is DrakeMalachite.
I'd like to pay, please help! 🙂 - proxos6664 years agoHero+
You need to reset the password on the linked EA account that account has the persona malachitedrake (not DrakeMalachite) that EA account uses a gmail email but it is different to the one on the swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- 4 years ago
I have done all of the above and still cannot subscribe. I have changed EA passwords, SWTOR passwords, different browsers, different computers, and incognito mode. Still get the same Maintenance error. SWTOR Username: Malzacc EA: Mrmicrobes.
- 4 years ago
I don't seem to have access to the malachitedrake associated email. I can't get into the EA account for that. Is there another way to fix this?
- proxos6664 years agoHero+
Easiest is likely call swtor support , they should be able to update the email on the linked EA account
- proxos6664 years agoHero+
You need to reset the password on the linked EA account that account has the persona claytest (not Mrmicrobes) that EA account uses a university email address
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
- 4 years ago
Okay and If I don't access to that email anymore who should I contact?
- proxos6664 years agoHero+
If you call swtor support when the lines are open they can/should be able to update the email on the linked EA account for you
- 4 years ago
Thank you so much for your help!
- 4 years ago
I have been away for about 1 year....downloaded the game and went to begin my subscription....however it tells me EA is experiencing very high traffic and try later....it has been doing that for about 48 hours now...please advise My username is talrath
- proxos6664 years agoHero+
Support said it looks like you got it sorted yourself, any further issue ?
- 4 years ago
can't subscribe, it says "We're sorry, but we can't perform transactions to this credit card. Please load a different one." and the card works since I recently bought Pacify from an offer on Steam.
Username is CptTalion
- 4 years ago
Username: Fennikusu
I'm unable to purchase a subscription at all. It says the servers cannot be contacted at this time and to check Twitter. Twitter obviously says nothing about this.
- proxos6664 years agoHero+
Support said your account is ok , can try whilst using incognito mode on chrome, but if it persists maybe will need to use a different payment method.
if you have played through steam already , you can subscribe via steam , it will be fine as long as you are linked with the account, so play via steam and login to a character will do it
- proxos6664 years agoHero+
Support said you have subscribed now , any further issue ?
- 4 years ago@proxos666 LightPaladins i cant resub either i keep getting An error has occurred while trying to process your request. Please, try again later.
And i allready subed befor from the website - proxos6664 years agoHero+
Support suggest talking to your bank before trying again
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