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You need to reset the password on the linked EA account that account has the persona malachitedrake (not DrakeMalachite) that EA account uses a gmail email but it is different to the one on the swtor account
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
I don't seem to have access to the malachitedrake associated email. I can't get into the EA account for that. Is there another way to fix this?
Easiest is likely call swtor support , they should be able to update the email on the linked EA account
