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Same Issue
Rascaljamie
Support are placing the 7 purchases you have into the refund queue as they are still open and need to close to refund, so they will process back
support seem to think your account is good now and future purchases will work as intended
Hey I'm having trouble as well My account DylanbezzNGNL was connected on steam and i have had a subscription on there for a while and my most recent renewal went through on steam on 6th May but I haven't got it the subscription anymore when I log on through steam even tried paying for 60 days game time to see if that worked but I still have preferred status and I'm not subscribed any chance any one can help?
Thanks!
Email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
can check the account and that the email is there when support come online in about 10 hrs
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